Returns & Exchanges
At TRASKA, we stand by the craftsmanship of our timepieces and offer a 14-day return window for watches in original, unworn condition with all protective plastics intact. We want you to be completely satisfied with your investment, ensuring a seamless experience from unboxing to the first wear.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the item you wish to return or exchange.
Inspection & Approval
Once your request is submitted, our team will review the details to ensure the timepiece meets our eligibility criteria for a return.
Pack and Ship
Securely package the watch in its original presentation box and outer packaging, then attach the provided prepaid shipping label to the parcel.
Quality Assessment & Refund
Upon arrival at our facility, our technicians will inspect the watch for signs of wear; once cleared, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing